Terms of service

Last updated: November 2025

OVERVIEW

Satori Sands is a commercial brand operated by VEGA M COMMERCE Ltd., which manages this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). We use Shopify as our ecommerce platform, which enables us to provide the Services.

These Terms of Service (“Terms”) describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they contain important information about your legal rights, warranty disclaimers, and limitations of liability.

By using our website and completing a purchase, you agree to these Terms of Service and our Privacy Policy.
 If you do not agree, you should not use the Services.

 

 

SECTION 1: ACCESS AND ACCOUNT

By using the Services, you represent that you are of legal age in your jurisdiction.

To place an order, you may be required to provide certain information such as your email address, billing details, shipping address, and payment information.
 You represent and warrant that this information is accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activity that occurs under your account.

 

 

SECTION 2: OUR PRODUCTS

We make every effort to display our products as accurately as possible.
 However, the appearance of colors or textures may vary depending on your device and settings.

We do not guarantee that a product will match the images displayed or meet all of your expectations.

All descriptions, availability, and pricing of products are subject to change without notice.

 

 

SECTION 3: ORDERS

When you submit an order, you are making an offer to purchase.
 Satori Sands may accept or decline your order at its sole discretion.
 An order is considered accepted only once we send a confirmation.

Please review your order carefully before completing the purchase, as cancellation may not be possible after acceptance.

Returns are processed in accordance with our Refund Policy.

You represent that your purchases are for personal, non-commercial use.

 

 

SECTION 4: PRICES AND BILLING

Prices may change at any time without notice.

The price applicable to your order is the price displayed at checkout and confirmed in your email confirmation.

All applicable taxes, duties, and customs fees are included in the final price.
 We offer free worldwide shipping.

You agree to pay the final checkout price, which already includes:

  • product price

  • all applicable taxes

  • all customs duties and fees

  • free shipping

You represent that the payment information you provide is valid and that you have the right to use it.

 

 

SECTION 5: SHIPPING AND DELIVERY

All delivery times are estimates and may vary.

We are not responsible for delays caused by carriers, customs clearance, or events outside our control.

Once an order is handed over to the carrier, title and risk pass to you.

 

 

SECTION 6: INTELLECTUAL PROPERTY

All materials on the Services (text, graphics, logos, images, videos, designs, etc.) are the property of VEGA M COMMERCE Ltd., operating under the brand Satori Sands, or its licensors.

You may not copy, reproduce, modify, distribute, or use any material without prior written consent.

 

 

SECTION 7: OPTIONAL THIRD-PARTY TOOLS

The Services may include tools or integrations provided by third parties.
 These tools are provided “as is” and “as available,” without warranties.
 We are not liable for any issues arising from their use.

Your use of such tools is entirely at your own risk.

 

 

SECTION 8: THIRD-PARTY LINKS

The Services may contain links to third-party websites.
 We do not review or control these websites and are not responsible for their content or practices.

Accessing such sites is at your own risk.

 

 

SECTION 9: RELATIONSHIP WITH SHOPIFY

Satori Sands uses Shopify as its ecommerce platform, but all purchases are made directly between you and VEGA M COMMERCE Ltd.

Shopify is not responsible for any issues arising from your transactions or products purchased.

 

 

SECTION 10: PRIVACY POLICY

Your personal data is processed in accordance with our Privacy Policy.
 Shopify also processes certain data as described in the Shopify Privacy Policy.

By using the Services, you acknowledge that you have read both policies.

 

 

SECTION 11: FEEDBACK

If you submit feedback, ideas, reviews, or suggestions (“Feedback”), you grant Satori Sands a perpetual, worldwide, royalty-free license to use, modify, and publish it for any purpose.

You represent that you own the rights to the content you submit.

 

 

SECTION 12: ERRORS AND INACCURACIES

The Services may contain errors or inaccuracies (including product descriptions, availability, and pricing).
 We reserve the right to correct such errors and to cancel orders affected by incorrect information.

 

 

SECTION 13: PROHIBITED USES

You may not use the Services for:

  • unlawful activity

  • violating intellectual property rights

  • transmitting misleading information

  • distributing viruses or malicious code

  • spamming, phishing, or fraudulent activities

We may suspend or terminate your access for violations.

 

 

SECTION 14: TERMINATION

We may terminate or suspend your access to the Services at any time, with or without notice.
 You remain responsible for all amounts due up to the date of termination.

 

 

SECTION 15: DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available,” without warranties of any kind.

We do not guarantee that the Services will be uninterrupted, secure, error-free, or fully accurate.

 

 

SECTION 16: LIMITATION OF LIABILITY

To the fullest extent permitted by law, Satori Sands and VEGA M COMMERCE Ltd. are not liable for any direct, indirect, incidental, or consequential damages, including loss of profit, data, or other harm resulting from the use of the Services.

 

 

SECTION 17: INDEMNIFICATION

You agree to indemnify Satori Sands against any claims arising from your breach of these Terms or violation of applicable law.

 

 

SECTION 18: SEVERABILITY

If any part of these Terms is found invalid, the remaining provisions remain in full force.

 

 

SECTION 19: ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us regarding the Services.

 

 

SECTION 20: ASSIGNMENT

You may not assign your rights under these Terms.
 We may assign them without restriction.

 

 

SECTION 21: GOVERNING LAW

These Terms are governed by the laws of Bulgaria.
 Any disputes will be resolved by the competent courts in Bulgaria.

 

 

SECTION 22: HEADINGS

Headings are for convenience only and do not affect interpretation.

 

 

SECTION 23: CHANGES TO TERMS

We may update these Terms at any time by posting the revised version on our website.

Your continued use of the Services after changes are posted constitutes acceptance.

 

 

SECTION 24: CONTACT INFORMATION

VEGA M COMMERCE Ltd. / Satori Sands
 Email: office@satorisands.com
 Address: Borimechka 43, 7002 Ruse, Bulgaria
 Phone: +359 885 56 21 02
 Company ID (EIK): 204670007